Reimagining the Workforce 2021

In the Fall of 2020, Wiley Education Services surveyed over 600 human resources (HR) and learning and development (L&D) professionals, including nearly 100 leaders at the Executive/C-level, to get a better understanding of what the biggest skills gaps are and how companies are responding to widening gaps within their businesses. This report examines how employers view the scope and impact of workforce skills gaps, the role education benefits play, and at what level they are incorporated into a company's strategic plan.

Reimagining the Workforce Report

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"Hard skills refer to a more concrete technical prowess, such as data analysis or an understanding of computer technology. Soft skills have more to do specifically honed interpersonal traits, like critical thinking or strategic communication."

Reporting finding

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